At Openemart, we aim to provide a seamless and secure payment experience for our valued customers. Please review our payment policy to understand our accepted payment methods, currency, and related guidelines.
Accepted Payment Methods:
We accept major credit cards and debit cards, including Visa, MasterCard, American Express, Diner Club and Discover. We also accept Google Pay and Apple Pay for fast and secure mobile payments.
All transactions on Openemart are processed in the currency of USD during the checkout process. If you're located outside our primary operating region, please be aware that currency conversion fees may apply. The exact amount you'll be charged will be displayed before you confirm your order.
We take the security of your payment information seriously. Our website employs industry-standard encryption and security protocols to ensure the confidentiality and integrity of your data during the payment process. Additionally, we do not store sensitive payment information on our servers after your transaction is completed.
When you place an order, your payment method will be authorized for the purchase amount. However, the actual charge will only be processed when your order is shipped. In case of order cancellation or modifications, any authorized funds will be released back to your payment method according to the policies of your financial institution.
If your payment is declined during checkout, please ensure that the payment details provided are accurate. You may also want to contact your payment provider to resolve any potential issues. If you continue to experience problems, feel free to reach out to our customer support team for assistance.
Chargebacks and Disputes:
In the event of a chargeback or payment dispute, we kindly ask that you first contact our customer support team to address any concerns. Chargebacks should be considered a last resort and can impact our ability to provide high-quality products and services.
Upon successful completion of your payment, you will receive an order confirmation email that includes a summary of your purchase and payment details. If you do not receive this email within a reasonable timeframe, please check your spam folder or contact our customer support team.